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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Sensenbach

July 10, 2025

5  out of  5
rating by Lori Sensenbach
"Luke Wehr at the Jake Waardenburg State Farm Agency helped get our family's insurance policies at great rates. He spent alot of time meeting with me in person and then followed up promptly after our meeting too. He did a good job explaining why we might want some additional coverage we hadn't had previously. At the same time he wasn't pushy about the additional coverage. We have had a great experience with Luke and this Agency."
We responded:
"Thank you so much for the awesome 5-star review Lori!!! We appreciate you!"
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MarkPDX - KK7RTW

July 9, 2025

5  out of  5
rating by MarkPDX - KK7RTW
"I am very happy since switching to State Farm a few years ago. Mike Turpin provides excellent customer service along with great advice and information."
We responded:
"Thank you for the 5-star review Mark! We appreciate your business!"
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aundrea leese

June 27, 2025

5  out of  5
rating by aundrea leese
"I have been with Jake and his team for a few years now. Everyone that works there is always super helpful and responsive. Laurie has been especially helpful in going over my insurance policies with me whenever I have questions. She is extremely knowledgeable and has helped save me money several times while also ensuring I get the best coverage for my house and cars. Thank you all!"
We responded:
"Thank you so much for the 5-star review Aundrea!!! We appreciate you! Thank you for your business!"
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AERIAL ASCENSIONS

June 25, 2025

5  out of  5
rating by AERIAL ASCENSIONS
"I switched all of my insurance from USAA/Liberty to Jake's office in Redmond via a recommendation from a friend who did the same. The process was easier than expected and the prices were comparable or better. Luke did a good job communicating all the aspects involved with the switch and listened to the things I requested when adjusting the policy. I highly recommend giving this office a chance at earning your business"
We responded:
"THANK YOU for the awesome 5-star review, and for the opportunity to earn your business! We appreciate you!!!"
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Deanna Wartenbee

June 23, 2025

5  out of  5
rating by Deanna Wartenbee
"Everyone has always been very nice and helpful. I appreciate all they do for me."
We responded:
"Thank you so much for the 5-star review Deanna! We’ve enjoyed working with you and we appreciate your business!"
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Ted Hogan

June 19, 2025

5  out of  5
rating by Ted Hogan
"I met with Connor Gill to go over insurance policies for my home, auto and umbrella. He took the time to go over the quotes for each so that I understood all the coverages. I would highly recommend Connor to others looking for insurance."
We responded:
"Thank you Ted for the awesome 5-star review!!! I’m glad you and Connor connected and we were able to help with your insurance! Thank you for your business!"
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lori chase

June 18, 2025

5  out of  5
rating by lori chase
"Thank you, Laurie Jermaczonak, at State Farm with Jake Waardenburg in Redmond, Oregon. We just met with her to review our policies and she was so thorough and helpful. We have been with State Farm for over 40 years and we are so happy and grateful for Laurie and Jake. Thank you for taking care of us to ensure that we have the best coverage possible! You’re the best! Lori and Dan Chase"
We responded:
"Thank you so much Lori for the amazing five-star review! We’re so thankful to continue your relationship with State Farm. We appreciate your business!"
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Kevin Beckstead

June 11, 2025

5  out of  5
rating by Kevin Beckstead
"Rachelle at Waardenburg was like an insurance genius. She used her expertise to save us so much money on our three automobile policies. I’m so happy with her work!"
We responded:
"Thank you Kevin!!!! Rachelle loves working with you as well. We appreciate your business!"
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Luke

June 11, 2025

5  out of  5
rating by Luke
"Laurie and Jake are always responsive and easy to work with!"
We responded:
"Thank you Luke! As always, we appreciate you!"
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Ellen Jakab

June 9, 2025

5  out of  5
rating by Ellen Jakab
"Called..Stacey took care of everything for my added new rv. Great customer services"
We responded:
"Thank you so much for the awesome 5-star review Ellen!! We appreciate your business!"
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Marla Manning

June 3, 2025

5  out of  5
rating by Marla Manning
"Connor was very helpful! He answered my questions, addressing all my concerns. He was very thoughtful in his responses. I feel confident in switching my home and auto insurance to State Farm thanks to Connor."
We responded:
"Thank you so much for the 5-star review Marla! So glad that Connor was able to help you with your car and home insurance! Welcome t the State Farm family!"
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Eric Turney

June 3, 2025

5  out of  5
rating by Eric Turney
"A+ customer service! Mike was great in helping me with my request! Highly recommend!"
We responded:
"Thank you Eric! We appreciate your business and your awesome 5-star review!"
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Shawn

May 25, 2025

5  out of  5
rating by Shawn
"I worked with Mike and he was super fast, knowledgeable and took the time to explain all the coverages. Looking forward to my new relationship with Sate Farm!"
We responded:
"Thank you for the awesome 5-star review Shawn! We appreciate your business!"
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Donelle Snider

May 14, 2025

5  out of  5
rating by Donelle Snider
"Reviewed all my policies and made great recommendations for me to consider . Initially moving my business to State Farm allowed me to maintain my coverage for a lower price. I found Laurie to be very helpful!"
We responded:
"Thank you for the 5-tar review Donelle! So glad Laurie was able to help, we appreciate your business!"
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Matthew Hatfield

May 8, 2025

5  out of  5
rating by Matthew Hatfield
"Laurie at Jake Waardenburg - State Farm Insurance Agent went the extra mile for me. She stayed on top of a rerate request for my auto policy and helped reduce my premium by around $145. That kind of follow-through and care really stands out—especially when things are tight. I genuinely appreciate her effort and professionalism. Big thanks to Laurie and the whole team!"
We responded:
"Thank you Matthew for the awesome 5-star review!!! We appreciate our existing customers just as much as our new ones! Thanks for your continued business!"
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Sharon Kerr

April 29, 2025

5  out of  5
rating by Sharon Kerr
"Rachelle is a great help with all of my questions! Quick responses and always happy to find an answer to a question! Wonderful customer service!"
We responded:
"Thank you Sharon for the great 5-star review! We appreciate you!"
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Julia Acevedo

April 26, 2025

5  out of  5
rating by Julia Acevedo
"was feeling so overwhelmed not getting a response from multiple reps over the phone. i decided to go in person to their office and Laurie was an angel sent from god. she had me talking to a claims agent in minutes, answered all my questions, and was an absolute pleasure to talk and laugh with. ask for laurie whenever possible, she will absolutely help you with whatever is needed. thank you again!"
We responded:
"Thank you so much for this awesome 5-star review Julia!!! Laurie is a star, and this review means a whole lot! We appreciate your business and are glad we can help!"
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Peggy Turpin

April 23, 2025

5  out of  5
rating by Peggy Turpin
"Mike was wonderful to work with. He is knowledgeable and explained life insurance in terms I could understand. I highly recommend him for any insurance needs!"
We responded:
"Thank you Peggy for the 5-star review! I’m glad Mike was able to assist you, we appreciate you!"
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Melissa Newberry

April 10, 2025

5  out of  5
rating by Melissa Newberry
"Luke Wehr has done a tremendous job walking us through many of the details of home, auto, umbrella, & etc. We just moved multiple policies over to him - some that we weren't planning on moving right now, but he absolutely earned it. Looking forward to working with him. Thanks Luke!"
We responded:
"Thank you so much Melissa for the 5-star review! I am so glad you were able to connect with Luke and join the State Farm family! We appreciate your business!"
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Larissa Ham

April 4, 2025

5  out of  5
rating by Larissa Ham
"It was a pleasure to work with Connor he explained everything perfectly amd a huge help on making sure I was paying less on my monthly insurance"
We responded:
"Thank you so much for the 5-star review Larissa! I’m glad Connor was able to save you money and explain your coverages! We appreciate your business!"
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Kimberly Evans

March 31, 2025

5  out of  5
rating by Kimberly Evans
"Super appreciative for all the help! Laurie was able to guide me through some items to consider while I'm looking to change insurance. Highly recommend!"
We responded:
"Thank you so much Kimberly for the 5-star review! So glad you we able to connect with Laurie! We appreciate you!"
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alvin chase

March 31, 2025

5  out of  5
rating by alvin chase
"Great service"
We responded:
"Thank you for the 5-star review Alvin!!"
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Emily Lambert

March 28, 2025

5  out of  5
rating by Emily Lambert
"Easily the best insurance office I have ever been a client of. Not only is the entire staff so knowledgeable and helpful when selecting or changing insurance options, but when I got into a car accident, they team treated me like family and made sure my needs were all taken care of. Even though we aren't in the local area, we are extremely happy with Jake Waardenburg and his staff!!"
We responded:
"Thank you so much Emily for the 5-star review! We appreciate you and are so happy you are a part of our State Farm Family!"
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Angie Prichard

March 20, 2025

5  out of  5
rating by Angie Prichard
"Connor was great to work with. He was very friendly and informative in helping us find the right coverage and was very responsive to getting it set up and implemented. Thanks Connor!"
We responded:
"Thank you for the 5-star review Angie! I’m so glad Connor was able to help you get everything started with us! Welcome to the State Farm Family! We appreciate your business!"
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Matthew Gilman

February 19, 2025

5  out of  5
rating by Matthew Gilman
"I worked with Luke and he was super fast, knowledgeable and detail oriented. Looking forward to my new relationship with Sate Farm!"
We responded:
"Thank you, Matt! So glad you were able to connect with Luke and are now part of our State Farm family! We appreciate your business!"