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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Hatfield

May 1, 2025

5  out of  5
rating by Matthew Hatfield
"Laurie at Jake Waardenburg - State Farm Insurance Agent went the extra mile for me. She stayed on top of a rerate request for my auto policy and helped reduce my premium by around $145. That kind of follow-through and care really stands out—especially when things are tight. I genuinely appreciate her effort and professionalism. Big thanks to Laurie and the whole team!"
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Sharon Kerr

April 29, 2025

5  out of  5
rating by Sharon Kerr
"Rachelle is a great help with all of my questions! Quick responses and always happy to find an answer to a question! Wonderful customer service!"
We responded:
"Thank you Sharon for the great 5-star review! We appreciate you!"
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Julia Acevedo

April 26, 2025

5  out of  5
rating by Julia Acevedo
"was feeling so overwhelmed not getting a response from multiple reps over the phone. i decided to go in person to their office and Laurie was an angel sent from god. she had me talking to a claims agent in minutes, answered all my questions, and was an absolute pleasure to talk and laugh with. ask for laurie whenever possible, she will absolutely help you with whatever is needed. thank you again!"
We responded:
"Thank you so much for this awesome 5-star review Julia!!! Laurie is a star, and this review means a whole lot! We appreciate your business and are glad we can help!"
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Peggy Turpin

April 23, 2025

5  out of  5
rating by Peggy Turpin
"Mike was wonderful to work with. He is knowledgeable and explained life insurance in terms I could understand. I highly recommend him for any insurance needs!"
We responded:
"Thank you Peggy for the 5-star review! I’m glad Mike was able to assist you, we appreciate you!"
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Melissa Newberry

April 10, 2025

5  out of  5
rating by Melissa Newberry
"Luke Wehr has done a tremendous job walking us through many of the details of home, auto, umbrella, & etc. We just moved multiple policies over to him - some that we weren't planning on moving right now, but he absolutely earned it. Looking forward to working with him. Thanks Luke!"
We responded:
"Thank you so much Melissa for the 5-star review! I am so glad you were able to connect with Luke and join the State Farm family! We appreciate your business!"
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Larissa Ham

April 4, 2025

5  out of  5
rating by Larissa Ham
"It was a pleasure to work with Connor he explained everything perfectly amd a huge help on making sure I was paying less on my monthly insurance"
We responded:
"Thank you so much for the 5-star review Larissa! I’m glad Connor was able to save you money and explain your coverages! We appreciate your business!"
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Kimberly Evans

March 31, 2025

5  out of  5
rating by Kimberly Evans
"Super appreciative for all the help! Laurie was able to guide me through some items to consider while I'm looking to change insurance. Highly recommend!"
We responded:
"Thank you so much Kimberly for the 5-star review! So glad you we able to connect with Laurie! We appreciate you!"
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alvin chase

March 31, 2025

5  out of  5
rating by alvin chase
"Great service"
We responded:
"Thank you for the 5-star review Alvin!!"
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Emily Lambert

March 28, 2025

5  out of  5
rating by Emily Lambert
"Easily the best insurance office I have ever been a client of. Not only is the entire staff so knowledgeable and helpful when selecting or changing insurance options, but when I got into a car accident, they team treated me like family and made sure my needs were all taken care of. Even though we aren't in the local area, we are extremely happy with Jake Waardenburg and his staff!!"
We responded:
"Thank you so much Emily for the 5-star review! We appreciate you and are so happy you are a part of our State Farm Family!"
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Angie Prichard

March 20, 2025

5  out of  5
rating by Angie Prichard
"Connor was great to work with. He was very friendly and informative in helping us find the right coverage and was very responsive to getting it set up and implemented. Thanks Connor!"
We responded:
"Thank you for the 5-star review Angie! I’m so glad Connor was able to help you get everything started with us! Welcome to the State Farm Family! We appreciate your business!"
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Matthew Gilman

February 19, 2025

5  out of  5
rating by Matthew Gilman
"I worked with Luke and he was super fast, knowledgeable and detail oriented. Looking forward to my new relationship with Sate Farm!"
We responded:
"Thank you, Matt! So glad you were able to connect with Luke and are now part of our State Farm family! We appreciate your business!"
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Jeff Hall

February 17, 2025

5  out of  5
rating by Jeff Hall
"Worked with Connor Gill - prompt, courteous, knowledgable and saved us a substantial amount of money on home and auto. Called because my current home policy was going to renew with a large increase - Conner walked me through my current coverages, updated my home coverages and it still came in less than my current homeowners, let alone the upcoming renewal rate. Saved money on the cars too. If you call this State Farm Branch, ask for Connor!"
We responded:
"Thank you so much for the five star review Jeff! So glad you were able to connect with Connor and he was able to show what State Farm can do for you! We appreciate your business!"
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Tom Iraci

February 14, 2025

5  out of  5
rating by Tom Iraci
"I and my wife are giving Jake Waardenburg State Farm Insurance 5 stars for the quality of their customer service. When I contact the office by phone that call is answered on the first rin and always by a friendly voice. This too me is very important. I also want to give a shout out to Laurie Jermacznak, Account Manager who helped us out in adjusting our home policy. She is very knowledgeable and if we did not fully understand something in our coverage plan, she made sure we did. I also want to complement her for her professionalism and patience if there was something we did not understand. We could not be happier with the quality of service we receive here at Jake Waardenburg-State Farm Insurance. I highly recommend this business."
We responded:
"Tom, wow, thank you for your kind words! We appreciate your business and I’m glad we were able to address your concerns and make sure you understand what you’re paying for. Thank you!"
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Bill Eads

February 5, 2025

5  out of  5
rating by Bill Eads
"First and foremost State Farm has been a tremendous partner in our insurance needs. Our State Farm representative Laurie Jermaczonak is very helpful with our insurance needs on all vehicles and homes. She is very responsive to our concerns and works hard to give us details that are very important to us. It is a great comfort and pleasure to know she is only a phone call away from any insurance question we have. I highly recommend Jake Waardenburg State Farm agency and Laurie to be your insurance agents."
We responded:
"Bill, thank you!!! Laurie works so hard to deliver when our clients need it most, and that’s not an easy job! Thanks for your support and your five star review!"
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Michael Muller

January 27, 2025

5  out of  5
rating by Michael Muller
"Hey Jake, just wanted to say thank you for the great service and particularly Laurie who helped me today with updating my mortgage documents….. So glad I switched to State Farm !!!"
We responded:
"Thank you, Michael! I appreciate the shout out for Laurie too! She works her tail off to make sure she does everything she can for our customers. We appreciate your business!"
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Dain Gilbert

January 22, 2025

5  out of  5
rating by Dain Gilbert
"Laurie is so helpful! I have had a few other people explain umbrella policies to me, but it never really made much sense until Laurie took the time to explain it to me. This crew at State Farm has helped us out over the last 5 years or so and is always top notch!"
We responded:
"Thank you Dain! We’re gonna miss you guys around here, but we appreciate your business and wish you the best on your next adventure! "
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Tiffeny Saldana

December 18, 2024

5  out of  5
rating by Tiffeny Saldana
"I was most going to switch insurances and called due to some questions I had. Talked to Luke, and asked some questions on the differences of the insurance I was planning on switching over to and he explained things more thoroughly so I could make the best educated decision. With that said he also asked if he could review my policy and review he did, he looked at every possible option to save me money and explained every option thoroughly. With the rerate, drive safe, and bundling he was able to lower my bill which I will forever be grateful, and has even followed up with me. Thanks Luke for caring about people’s needs and making for a great customer experience your customer service went unnoticed and I wish you the best!"
We responded:
"Thank you so much for this 5-star review Tiffany!! So glad we were able to save you some money and add some value to your existing account!! We appreciate you!"
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Linda

December 13, 2024

5  out of  5
rating by Linda
"great insurance office!"
We responded:
"Thank you so much for the 5-star review Linda! We appreciate you!"
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Matthew Burke

December 9, 2024

5  out of  5
rating by Matthew Burke
"Jake and the team have been the most incredible group of people to work with. I am so happy to have such great and helpful people on my side."
We responded:
"Thank you Matthew! We’re honored to help! Thanks for choosing Jake Waardenburg State Farm! We appreciate you!"
Profile photo of Melissa Pearson Thad Buchanan

Melissa Pearson Thad Buchanan

November 27, 2024

5  out of  5
rating by Melissa Pearson Thad Buchanan
"WOW! Always loved State Farm, but Jake Waardenburg & staff go beyond in customer service. They cover all our needs & are great!! Laurie, in claims, is super too! Thanks!"
We responded:
"Melissa, thank you!!! We appreciate you, and thanks for shining a light on the great work Laurie does for our office!"
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Keith Aller

November 21, 2024

5  out of  5
rating by Keith Aller
"Luke was awesome, very helpful."
We responded:
"Thank you for the 5-star review Keith! So glad Luke was able to help you. Thank you for your business!"
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Brian Iverson

November 21, 2024

5  out of  5
rating by Brian Iverson
"Connor was awesome! Great communication and an overall pleasure to do business with. Highly recommended!"
We responded:
"Thank you so much for the 5-star review Brian, and for sharing your experience with Connor in our office! We appreciate your business!"
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Marissa James

October 30, 2024

5  out of  5
rating by Marissa James
"I could not recommend an insurance place more! Rachelle is the most helpful person and always gives me the BEST service! Not only is she incredibly nice but she makes sure to get the job done quickly and communicate efficiently. She has helped me with switching renters insurance, answered all of my questions, and helped me determine the best fit of service. She is super quick at responding, is very thorough with what is covered, and is never bothered by my many questions. Rachelle is seriously the best, and I recommend her and Jake for all of your insurance needs! Thank you guys!"
We responded:
"Aw thank you for the awesome 5-star review Marissa and for giving Rachelle credit for all she does! We appreciate you!!"
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Fred Wright

October 28, 2024

5  out of  5
rating by Fred Wright
"Called in for a property insurance quote. Conner responded with a quote that saved me a bunch of money, plus replaced my auto insurance at a savings. He was very professional, and guided me through the insurance writing process very quickly. Highly recommended."
We responded:
"Thank you so much for the 5- star review Fred! So glad to hear that Connor was able to save you money and make things easy! We appreciate your business!"
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Gail Ballantyne

October 4, 2024

5  out of  5
rating by Gail Ballantyne
"I recently contacted State Farm Jake Waardenburg & spoke with Luke Wehr to obtain quotes for home owner's & auto insurance, as my existing insurance vendor's rates have become unaffordable. Luke promptly provided the quotes & took the time to answer all of my questions regarding the quotes in great detail. I really appreciated Luke's patience & professional service. I'm happy to say I'm now a State Farm Customer & have better coverage than I had at an affordable price. Great job, Luke!"
We responded:
"Thank you so much for the 5 star-review Gail! I’m so glad to hear that Luke was able to connect with you and help you save some money! Thank you for your business!"